Yessir Travel ("we," "us," "our") respects your privacy. This Privacy Policy describes the personal information we collect when you inquire about or book a cruise with us, how we use and share that information, and the choices you have.
1. Information We Collect
a. Information You Provide
- Full legal name, date of birth, gender, citizenship
- Email, phone number, mailing address
- Passport details and government ID information (cruise lines require this for manifesting)
- Loyalty / past-passenger numbers (Crown & Anchor, Captain's Club, Latitudes, etc.) where you choose to share them
- Payment information processed via secure third-party payment processors (we do not store full card numbers on our systems)
- Cruise preferences, dietary needs, accessibility requirements, cabin preferences
- Emergency contact information for the sailing
b. Automatically Collected Information
- IP address, device, browser type
- Pages viewed, time on site, referring URLs
- Cookies, pixels, and similar tracking technologies
2. How We Use Your Information
- To prepare cruise quotes, process reservations, and confirm bookings with the cruise line.
- To meet cruise-line manifest, security, and document requirements.
- To respond to questions, modification requests, and service issues.
- To send transactional messages (booking confirmation, payment receipt, sail-date reminders, port changes).
- With your consent, to send occasional cruise offers, last-minute deals, and newsletters.
- To improve our website and the quality of our service.
- To meet legal, regulatory, accounting, and audit requirements.
3. How We Share Information
- Cruise Lines: We share traveler details with the cruise line you select so it can issue your booking and meet manifest requirements.
- Service Providers: Payment processors, email/CRM platforms, IT and analytics vendors operating under appropriate confidentiality.
- Legal & Compliance: Where required by law, regulation, or lawful request, or to protect rights and safety.
- Business Transfers: If our business is sold, merged, or restructured, your information may be transferred under continued confidentiality obligations.
We do not sell your personal information to outside marketers.
4. Cookies & Analytics
Our site uses cookies and similar tools to keep the site working, remember preferences, and analyze usage. You can disable cookies in your browser, but some features may not work properly. We may use third-party analytics (e.g., Google Analytics) and ad measurement to understand how marketing performs.
5. Data Security
We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. Payments are processed through PCI-DSS compliant gateways. No online service can guarantee absolute security; please use a secure connection when sending sensitive information.
6. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Booking and accounting records are typically kept in line with applicable financial and consumer protection laws.
7. Your Rights
Depending on where you reside, you may have rights to:
- Access information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion (subject to legal retention obligations).
- Opt out of marketing communications.
- Restrict or object to certain processing.
California, Virginia, Colorado, and other state residents may have additional rights under applicable state privacy laws, including the right to know, delete, correct, and opt out of "sales" or "sharing" of personal information for advertising. To exercise rights, email contact@yessirtravel.com.
8. Children's Privacy
Our services are not directed to children under 13 and we do not knowingly collect personal information from children under 13 without parental consent. Parents booking a family cruise provide minor children's information on the children's behalf for cruise-line manifest purposes.
9. Third-Party Sites
Our website may link to cruise line, payment, or insurance websites. We are not responsible for those sites' privacy practices. Review their privacy policies separately.
10. International Users
Our services are intended for users in the United States. If you access our website from outside the U.S., your information will be processed in the United States, where data protection laws may differ from your home jurisdiction.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. The "Last Updated" date above identifies the latest revision. Material changes will be communicated where appropriate.
12. Contact
(888) 909-1339
contact@yessirtravel.com
Yessir Travel, [Your Office Address]
CLIA License No. 14017953